It is our goal to provide a hassle free shopping experience to our clients.

- We do not charge restocking fees on returns. However, as  shipping is included in the purchase price, the client will be responsible  for shipping charges.  You will be issued a credit for the purchase price minus actual shipping charges (original shipping to you / and return shipping).

- Returns must be initiated within 7 days of delivery.

- If for any reason you would like to return your item please contact us at 480-9418192 for a return authorization. Item must be in new resalable condition with it's original package. 

- Items must be returned in the same method that it was shipped to you. Please contact us if you have any questions regarding return shipping costs.  

- Items damaged by improper use or neglect can not be returned. Custom orders, vintage pieces and floor models are not refundable.

-In the rare event that we have a product being returned for  manufacture  issues you will be fully refunded.  We are proud to say that we have had just a few of these situations in the past 8 years. We had cases of returns because a wrong color was ordered, mistakes in measurements or a whole different item was received. But rarely this has happened based on quality.  The fact is that if this happened just in a small percentage, our business would be impossible. We avoid lower quality items that bring this kind of situation to us.

- In the event your item is missing parts, we will send them to you at no cost. Defective parts will be replaced in the same way.

- If you have received a wrong item item or color, please contact us. You will be sent the correct item at no cost to you and a call tag will be set up for the wrong product. 

- Cancellations. If you wish to cancel your order please contact us. Please read details bellow:

1- Regular orders (excluding special orders) can be cancelled within 24 hours of placing the order. Please note that if the items have shipped, client is responsible for shipping charges. 

2- Special Order or Custom Items can not be cancelled.

   Policy updated on Jan. 2012.